Program Manager

Responsible for implementing customer product programs on time, within budget, and at the highest quality levels. Manage program timelines, track progress, and identify areas for improvement.

Requirements

• Release customer programs into Product Development Process (PDP) using electronic project management tools.
• Plan and implement programs following PDP guidelines to manufacturing acceptance and full production.
• Lead internal and customer communication to ensure all program related deliverables and expectations are met.
• Identify resource requirements to meet customer/program requirements and SSC business criteria.
• Work with functional managers to communicate and prioritize resource requirements and expectations.
• Lead and motivate team members to achieve team, SSC, and customer goals.
• Primary Program contact for Customer Management, Voice of the Customer, ensuring needs are clearly heard within the SSC organization.
• Assist in creating and executing strategy to diversify customer base and assist to expand vehicle content.
• Drive continuous improvement process and customer satisfaction.
• Maintains program open issues records.
• Maintains evidence of compliance; PDP/Program Books.
• Manages change process as it affects the program, including changes post SOP.
• Resolve cross-functional disputes.
• Escalate issues and leads the cross functions in plans for issues resolution.
• Support piece price negotiations as they relate to product changes and cost downs.
• Travel, as required.

Benefits

• 401k Matching
• Generous Paid Time Off
• Retirement Plan
• Relocation Assistance
• Tuition Reimbursement