Senior Client Success Manager
StructureFlowColorado, United States
Posted September 3, 2025
Full Time
About the Company
StructureFlow helps legal, finance and corporate teams create professional, data-rich structure diagrams. As an award-winning UK legaltech company, we’re proud to partner with leading law firms across the world. Currently on the Founders Factory program, previous winners of Slaughter and May’s Collaborate programme and participants in Allen & Overy’s Fuse, we are creating a new category of technology in a thriving legaltech industry. Our mission is to help users think, communicate and collaborate more efficiently, by visualising transactions and matters using our secure software. Founded in 2017 by Tim Follett, a corporate lawyer by background, StructureFlow is now being used by some of the world’s largest and most prestigious professional services firms and in-house teams. If you’d like to demo our visualisation software, or partner with us, contact us at: [email protected]
Job Description
StructureFlow is a visual modelling solution for corporate structures and transactions, revolutionizing the way professionals work with complex information. They are seeking a Senior Client Success Manager to lead large law firms, accounting firms, and PE clients in adopting and expanding their SaaS solutions, building trust and driving customer engagement. The role involves a combination of relationship management, client leadership, issue resolution, and data analysis.
Requirements
- Manage a portfolio of high-value clients
- Drive engagement and adoption
- Lead Quarterly Business Reviews (QBRs) and renewals
- Handle escalated client issues
- Develop deep client understanding
- Pilot support
- Partner with Product
Benefits
- Competitive salary
- Learning and development budgets
- Flexible working
- Social events
