Guest Service Supervisor
Study HotelsPhiladelphia, Pennsylvania, United States • Philadelphia, Pennsylvania, United States
Posted September 12, 2025
Full Time
About the Company
Study Hotels offers high-quality university accommodations that celebrate and enrich the campus experience. Each property blends style and function, reflecting the energy and culture of its university location. Iconic elements like the reading glasses sculpture symbolize the academic environment, while services include full-service hotels, food and beverage, banquet and catering. The company's distinctive approach fosters a stimulating and inspiring stay for students and visitors alike.
Job Description
The Study at University City is seeking a Guest Service Supervisor to provide exceptional hospitality and service to guests. This role is responsible for guest check-in/out, reservations, requests, inquiries, and assisting agents in front desk functions, maintaining a safe work environment, and facilitating guest communications.
Requirements
- High school diploma or GED
- 1 year of customer-facing experience
- Intermediate computer skills (Microsoft Office Suite)
- Strong organizational skills (multi-tasking, time management)
- Excellent verbal and written communication skills
- Proficiency in English
Benefits
- Medical
- Dental
- Vision
- Life and Disability Insurance
- Paid Time Off
- Paid Holidays
- 401(k) Plan
- Employee Assistance Program
