Customer Support (logistic)
SummitNext Technologies Sdn BhdSungai Petani, Kedah, Malaysia
Posted December 12, 2025
Full Time
About the Company
SummitNext Technologies Sdn Bhd specializes in providing cost‑effective, globally distributed workforce solutions that enable companies of any size to accelerate growth. The firm assembles and manages remote teams in India, the Philippines, and Malaysia, delivering services across BPO, omni‑channel customer support, customer experience, robotics, IT, e‑commerce, retail, logistics, and even e‑sports. By integrating teams tightly with clients, offering locally managed operations, and maintaining a partnership‑driven approach, SummitNext delivers streamlined processes and exceptional service standards. The company’s bespoke, scalable solutions and deep industry expertise set it apart as a trusted partner for leaders seeking rapid, reliable expansion.
Job Description
We are seeking a Customer Service Specialist to provide unrivalled support to clients within the logistics industry. The ideal candidate will have excellent English and Malay communication skills, a customer-oriented mindset, and the ability to work in a fast-paced environment.
Requirements
- Diploma and above
- Excellent English and Malay communication skills (written, verbal, listening)
- 1-2 years of BPO experience
- Customer-oriented mindset, pleasant interpersonal skills, willing to learn and a team player
- Proficiency in office software and computer operation
- Ability to work in a fast-paced working environment and work under pressure
Benefits
- EPF
- Socso
- Birthday Leave
- Maternity leave
- Annual Leave
- Parental Leave