Senior Retention Manager France (all genders)
sundayBerlin, Germany
Posted November 27, 2025
Full Time
About the Company
A company that believes in the importance of in-person interactions and offers a hybrid work model.
Job Description
As our Senior Retention Manager France, you will be responsible for maximizing Customer Lifetime Value (CLV) and driving scalable retention growth in the French market. You will proactively identify, champion, and implement French-market-unique retention initiatives and manage localized campaigns using our existing CRM/Marketing Automation platform Bloomreach.
Requirements
- 5+ years of experience in CRM, Retention Marketing, or Customer Lifecycle Management in E-commerce or D2C
- In-depth knowledge of the French market, including local consumer psychology and purchasing habits
- Comfortable working with data and translating numbers into actionable strategies
- Excellent copywriting skills in French and fluency in English
Benefits
- Generous paid time off (28 days per year + up to 5 days off between Christmas and New Year)
- Discounts on various brands (up to 50% off)
- Urban Sports Club membership
- Swapfiets bike rental or subsidy for Deutschlandticket
- Inviting office spaces with organic teas and superfoods
- Regular tea & office parties, Christmas and summer feasts, and influencer events