Global CRM & Loyalty Manager
Suntory Global SpiritsScotland, United Kingdom
Posted February 4, 2026
Full Time
About the Company
Suntory Global Spirits is a world leader in premium spirits, renowned for crafting high-quality whiskies such as Jim Beam® and Maker's Mark®, Japanese whiskies like Yamazaki® and Hakushu®, and international brands including Laphroaig® and Bowmore®. The company also excels in tequila, gin, and ready-to-drink cocktails, driven by a commitment to sustainability and responsible consumption. Headquartered in New York City, Suntory Global Spirits operates globally with approximately 6,000 employees across nearly 30 countries.
Job Description
Suntory Global Spirits is seeking a data-driven CRM & Loyalty Manager for Scotch & Irish to join their dynamic team of Digital Marketing professionals. The role involves developing and leading the omnichannel automation strategy, owning CRM communications plans, and partnering with data science and analytical teams.
Requirements
- 3-5 years of experience in CRM with a consumer products company
- Salesforce Marketing and Loyalty Cloud or similar CRM Platform experience
- Strong commercial awareness and understanding of consumer behavior
- Digital marketing & performance marketing experience
- Track record of managing people/teams to deliver high quality results
- Ability to strategically manage internal or external clients and provide exceptional customer service and results
- Prior experience developing functional strategies, agendas and road maps
- Ability to roll sleeves up & get things done
- Outstanding communication skills with both technical and non-technical colleagues
Benefits
- Generous Paid Time Off
- 401k Matching
- Relocation Assistance
