Team Lead
SuperStaffMedellín, Antioquia, Colombia
Posted November 4, 2025
Full Time
About the Company
A growing company with a supportive culture and clear path for professional development.
Job Description
We are seeking a dynamic and experienced Operations Team Leader to manage and inspire our high-performance teams.
Requirements
- 2-3+ years of experience in a supervisory or team leader role
- Experience managing both customer service (phone) and support (email/dispatch) teams
- Strong understanding of operational metrics (KPIs/SLAs)
- Excellent coaching and performance management skills
- High proficiency in English
Benefits
- Stable Contract
- Hybrid Work Model
- Competitive Compensation
- Performance Bonus
- Stable Schedule
- Career Growth
- Supportive Culture
