Support Engineer I

Join webook.com as a Support Engineer I and be part of the first line of defense for the webook ecosystem. Monitor live systems, respond to alerts, and provide quick, effective triage for any issues affecting partners, operations, or users.

Requirements

• Bachelor's in Computer Science or a related area
• Basic technical knowledge of web-based applications, APIs, or cloud services
• Comfortable using monitoring and ticketing tools
• Excellent communication skills and calm under pressure
• Proactive problem-solver with strong attention to detail
• Ability to work shift patterns, including weekends when required

Benefits

• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance