(fluent Ukrainian) Middle QA Engineer (Ukraine)
SupportYourAppOdesa, Odesa Oblast, Ukraine
Posted September 10, 2025
Contract / Temporary
About the Company
SupportYourApp is an international Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. Reasons to count on us: • Over 15 years of experience • Over 1200 professionals on a team • Over 60 operational languages • PCI DSS Certified Level 1 Service Provider • ISO/IEC 27001 certification • GDPR-, CCPA-, and HIPAA-compliance • Refined processes of onboarding, learning, and human development • Customer-focused consultants with exceptional language skills Our services include, but are not limited to: • Customer support (Front desk, Tier 1) • Technical support (Tier 1-3) • Social media customer service • CX services • AI-powered support teams • System setup and Integration • Reception desk services • Back-office services (data entry, content moderation & enrichment) • KYC and ID verification • Data annotation • Staff augmentation (web & software developers, UX/UI designers, QA) Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client. We are all diverse, but we have one goal — to support people. We support. You grow.
Job Description
SupportYourApp is seeking a seasoned QA Engineer to ensure the stability, security, and quality of their AI solutions. The role involves creating and maintaining test cases, performing manual testing, and analyzing edge cases within LLMs and vector databases. They emphasize accuracy, communication, and adherence to instructions within complex scenarios.
Requirements
- 3+ years of experience as a Manual or Full-Stack QA Engineer
- Understanding of REST API, ability to test through Postman
- Experience with AI/ML testing tools (Cypress / Playwright / Selenium)
- Experience with testing AI / ML product
- Ability to read logs, analyze errors, work with CI/CD
- Basic knowledge of Git, experience with Jira or similar, and task tracker
- Knowledge of basic AI/ML systems – how LLM works, prompt, vector databases
- Responsibility, self-motivation, attention to detail
Benefits
- Competitive salary in USD
- Financial and professional growth
- Paid training and probationary period
- Creative team environment
- Corporate library
- Convenient schedule
- Fixed schedule
- Remote work