Surgical Information Systems (SIS) is seeking a Salesforce Administrator to assist with the ongoing development and optimization of their Salesforce platform. The role is responsible for maintaining the CRM systems, handling user account maintenance, reports, and dashboards, and working cross-functionally with multiple departments.
Requirements
- Serve as a system administrator for the Salesforce environment with 200+ users
- Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
- Create and maintain process diagrams using UPN tool
- Configure and maintain AI solutions in Salesforce
- Complete regular internal system audits and prepare for upgrades
- Configuration to support integrations
- Proficiency in Salesforce Flow
- Work with management and other teams to maintain continuous Salesforce technology growth, and apply those new skills across the company
- Assist training new users; growing the Salesforce skill set across the organization; gather requirements from stakeholders and end users
- Work independently with members of the user community to define and document development requirements
- Excellent project management and change management skills; communication; execution; training and post change monitoring
- Will work with data manipulation for analysis and cleanup using Excel and other tools; will concentrate on; Data quality awareness
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests
- Creative and analytical thinker with strong problem-solving skills
- Must demonstrate exceptional verbal and written communication skills
- Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details
- Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications processes
Benefits
- Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
- Vacation/Sick time
- 401(k) retirement plan with company match
- Paid Holidays
- SIS Cares Day
