Associate Student Counsel

SVKM’s NMIMS Centre for Distance and Online Education (NCDOE) is seeking an Associate Student Counsel to support the AEP’s sales process and provide administrative assistance. The role focuses on student advising, auditing the sales process, conducting training, and assisting with student cases. This position requires strong communication skills, analytical abilities, and a proactive approach to problem-solving.

Requirements

• Counsel Students for programs offered by the institution
• Act as the first point of contact for all Authorized Enrolment Partners (AEP’s)
• Educate AEP’s about the product portfolio and services
• Conduct training sessions for AEP counsellors
• Manage leads and analyze data in SFDC
• Track lead queries and maintain MIS
• Stakeholder Collaboration