Customer Success Specialist - Freelance contract
swan.ioParis, Ile-de-France, France
Posted May 26, 2025
Contract / Temporary
About the Company
Swan is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.
Job Description
Swan is looking for an experienced Customer Success Specialist for a 5 to 7-month assignment (freelance contract), available to ASAP. The ideal candidate will have experience in customer support, strong communication skills, and an exceptional ability to solve problems.
Requirements
- 3/4+ years of experience in a Customer Support in a start-up/scale-up, another fast-paced work environment or in a consulting firm.
- Fluent in English and French. Other European languages (ES, IT, DE, NL) would be a plus.
- Ability to solve problems and kill recurring problems
Benefits
- Opportunity to work with a start-up/scale-up company
- Chance to make a real impact on the company's growth and success
- Collaborative and dynamic work environment