The Finance Manager plays a critical role in the dealership's profitability, securing financing for customers, structuring deals, and presenting financial and insurance products to maximize customer satisfaction and dealership revenue.
Requirements
- Meet with customers after the vehicle selection to discuss financing options.
- Assess customer creditworthiness and pre-qualify them for loan options from various lenders.
- Negotiate loan terms and interest rates with lenders on behalf of the customer.
- Secure financing approval and finalize loan documents.
- Ensure all loan documentation is accurate and compliant with regulations.
- Present and explain various financial and insurance products (extended warranties, gap insurance, service contracts, etc.).
- Tailor product recommendations to the customer's needs and budget.
- Overcome objections and effectively close deals on F&I products.
- Maintain a deep understanding of all offered products and their benefits.
- Structure financing deals that meet customer needs while maximizing dealership profit.
- Utilize various tools and techniques to increase profitability within legal and ethical boundaries.
- Track sales performance and identify opportunities to improve F&I penetration (percentage of customers purchasing F&I products).
- Provide exceptional customer service throughout the financing process, ensuring a smooth and positive experience.
- Build trust and rapport with customers, addressing their concerns and questions with professionalism.
- Maintain a positive and welcoming demeanor in sometimes high-pressure situations.
- Ensure all financing and sales practices comply with federal and state regulations (e.g., Truth in Lending Act, Fair Credit Reporting Act).
- Stay informed about updates to regulations and adapt processes accordingly.
- Train and mentor sales staff on F&I products and processes.
- Maintain strong relationships with lenders and insurance providers.
- Assist with monthly and quarterly sales reports and financial analysis (as needed).
Benefits
- Insurance: medical, dental, vision, life and pet insurance
- Optional disability coverage
- 401k plan
- Paid Holidays
- PTO