System Engineer

Symbotic is seeking a System Engineer to run our system control center and ensure critical issues are communicated to the cross-functional teams to ensure best system performance. The System Engineer will drive CI (continuous improvement) and troubleshooting projects by identifying root cause issues and partnering with cross-functional teams to drive execution of performance criteria of the system.

Requirements

• Monitor health of the automated adapters, vertical lifts, and automated robotic vehicles.
• Responsible for the troubleshooting of advanced system and operational issues.
• Communicating technical concepts clearly and concisely to site teams and customers.
• Document and report issues to engineering teams and work with them on a solution.
• Train and assist operators on overall system including automated adapters, vertical lifts, automated robotic vehicles, warehouse management systems, and other IT problems.
• Ability to step in and effectively backfill key Symbotic on-site roles.
• Partner heavily with customers and other internal and external clients.
• Assist in escalation as required to support teams to solve production impacting problems.
• Participate in the initiatives for continuous improvement, standardization, and improvement of the warehouse automation solution, in a context of change focused on production.
• Ensure that the safety commitments in compliance with OSHA, Symbotic, and our customers’ processes and procedures are met daily.

Benefits

• Medical
• Dental
• Vision
• Disability
• 401K
• PTO