Be part of the solution at Technip Energies and embark on a one-of-a-kind journey. The company is seeking a Technical Support Analyst - Oracle Integration Cloud (OIC) to join their Digi Team team based in Noida.
Requirements
- Provide incident resolution, change input and release controls on ORACLE FUSION CLOUD application and all interfaces to this system at second and third line functional level
- Provide resolution of all Technical incidents or Request within the Oracle Fusion application and related Technology – SAAS, PAAS, OIC, VBCS, Oracle Functions, Database, Rest/SOAP and OAUTH
- Responsible or contribute in providing/defining/validating technical architechture for new or existing interfaces or custom objects including proformance tunning and automation
- Document resolutions to promote knowledge sharing for team and customers
- Maintain ownership of incidents to ensure that they are remediated within SLA and to agreed quality measures
- Identify solutions for streamlining of business processes in Fusion Application to meet business needs, including functional setups, personalization's, interfaces, customizations, extensions and reports
- Participate as technical/Functional contributor on Fusion Application projects to be delivered on time, within budget and with high quality, including our planned enhancement programme
- Actively Participate in weekly Global Team meeting on current issues and escalations
- Monitor & resolved workflow errors for certain ERP processes
- Run or assist with Ad-hoc projects as required
- Other duties as directed by the Support Manager & Global ERP Support and Operations Manager
Benefits
- Flexible working hours during peak business periods
- Flexible to work from GBS office
- TEN University learning opportunities
- Mid-Year Development Review and continuous growth and development support