(Senior) Customer Value Manager

As a Customer Value Manager, you will play a key role in shaping our customer journey to provide the best possible product experience. Your tasks will span the entire product management cycle, from expert discussions in our sales process to onboarding new customers and expanding active customer relationships.

Requirements

• Proactive development of customer portfolio
• Excellent customer experience throughout the entire customer lifecycle
• Deep understanding of customers' needs to drive improvements to our product, maximize value for our customers, and support the sales team
• Good written and personal communication skills in German language
• Experience with SaaS, customer success, and/or interest in the industrial sector
• Problem-solving, creativity, and drive

Benefits

• Above-average pay
• 28 + 2 paid days of vacation per year
• Flexible work arrangement (3-4 days office, 1-2 days home office)
• Choose your favorite equipment and working environment
• Company health insurance
• EGYM Wellpass membership & Jobrad