Production Support - Summit trading system

We are seeking a skilled Production Support Analyst to join our Global Markets IT Support team. You’ll play a key role in keeping business-critical applications stable and reliable, ensuring smooth operations for trading and support teams across regions.

Requirements

• Previous experience in IT Production or Application Support, ideally supporting Front Office environments in financial services
• Strong knowledge of Summit Front and an understanding of trading workflows, pricing, and booking processes
• Familiarity with financial instruments such as structured products, equity options, repos, TRS, interest rate derivatives, and credit products
• Working knowledge of FIX protocol
• SQL skills are a plus
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced, high-pressure environment
• Strong problem-solving mindset and attention to detail

Benefits

• 401(k) retirement plan with company matching
• 15 days of paid vacation per year at hire and up to 27 according to seniority
• 8 paid holidays + 5 sick days + 2 personal days per year
• Company health, dental, and vision insurance plans + FSA
• Voluntary STD and LTD
• Commuter/transit benefits