IT Application Support Specialist II

IT Application Support Specialist II responsible for implementing, configuring, supporting, and maintaining business and telehealth applications, services, and systems. Ensure integration and compatibility of new systems with existing infrastructure and troubleshoot and resolve application issues promptly.

Requirements

• Bachelor’s or Technical degree in Computer Science, Information Technology, or a related field.
• Minimum of 4-5 years of experience in a healthcare setting, preferably Telehealth.
• Proven experience in IT application support, implementation, and maintenance.
• Strong knowledge of healthcare integrations (HL7, API) and EHR/EMR systems (EPIC, Meditech, Cerner, etc.).
• Strong business analysis capabilities and experience with RFI/RFP processes.
• Proficiency in managing multiple projects; PMP certification preferred.
• Experience with Power BI.
• Excellent knowledge of data analysis, budgeting, and business operations.
• Hands-on experience with computer networks, network administration, and network installation.
• Strong problem-solving skills and the ability to work under pressure.
• Excellent communication and interpersonal skills.
• Certifications such as ITIL, PMP, or CISSP are a plus.

Benefits

• Competitive salary and benefits package.
• Health, Vision, Dental with PTO
• 401K with 4% match
• Flexible working hours and remote work options.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.