Guest Experience Representative
Talent SamRemote job
Posted September 20, 2025
Full Time
About the Company
Talent Sam streamlines hiring by identifying, recruiting, and managing highly educated South African candidates with native English skills. Offering recruitment, BPO, offshore staffing, and team building services, Talent Sam ensures cost-effective growth and future-proof teams for clients preferring remote or physical office environments.
Job Description
Responsible for communicating with guests using various methods, such as phone, email, and live chat messaging. Handle guest requests, questions and issues prior, during and post stay.
Requirements
- 1 year of experience in Customer service and/or hospitality management experience
- Background in hotels, resorts, or short-term rentals is preferred
- College diploma or bachelor's degree, preferably in Hospitality or related study area
- User of Microsoft Office, background with G-Suite, Opera, and/or Guesty (preferred)
