This role is for a Network Security Engineer (2-8 years of experience) responsible for day-to-day administration of network firewalls, routers, switches, and load balancers. The role involves ensuring network security, escalation handling, and maintaining system monitoring. Strong technical expertise in at least five security specialties is required.
Requirements
- Good understanding on enterprise level Security based infrastructure systems planning, operations and maintenance, and management across multiple sites across the Globe.
- Ability to handle escalation calls and resolve issues as per priority.
- Good knowledge on Firewall (at least any three expert level ASA/Check Point/Palo Alto/FortiGate/Juniper etc.) and experience in handling security concepts.
- Good knowledge on Load Balancers monitoring and troubleshooting.
- Troubleshoot and fix high priority issues related to Firewalls, Load balancers, IPS/IDS, Proxy, Switching, Routing.
- Monitor the queue and maintain regular updates on the Tickets as per agreed SLAs, providing the detailed closure summary on the tickets.
- Involve in change management process for HW replacement/ IOS upgrade/ Config change/ BW upgrade/ Whitelisting or Blacklist URLs & FW Rule addition etc.
- Knowledge and experience in Incident, Change, Problem, Service request and Configuration Management Processes (ITIL certification is an added advantage).