Forward Deployed Engineer

At Talkdesk, we are courageous innovators focused on redefining the customer experience. We are recognized as a cloud contact center leader and are seeking a motivated, curious, and fast-learning engineer to help accelerate our success in a new decade of transformational growth.

Requirements

• 1–2+ years of experience in software engineering, solutions engineering, or a related technical field.
• Foundational experience contributing to the development or deployment of AI/ML systems, LLM-based applications, or automation workflows.
• Proficiency in JavaScript, Python, TypeScript, or similar languages, with a focus on writing clean and reliable code.
• Working knowledge of APIs, webhooks, and basic systems integration concepts.
• Familiarity with prompt engineering principles and an understanding of how LLM-based agents operate.
• Ability to communicate clearly with technical and non-technical stakeholders and collaborate effectively on cross-functional teams.

Benefits

• Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
• Retirement Benefits: 401(k) plan
• Paid Time Off: Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs.
• Paid Holidays: Talkdesk offers 14 paid holidays each year.
• Paid Sick Leave: Employees have uncapped paid time off, subject to manager approval and consistent with business needs.