Senior Product Manager

Talkdesk is pioneering a new era of Customer Experience Automation, redefining how brands interact with customers through AI. We are seeking a Senior Product Manager to lead the development and management of complex products from ideation to launch.

Requirements

• Bachelor's degree in Business, Marketing, Engineering, or a related field
• Long standing experience in product management with a proven track record of launching and managing complex products
• Experience in UCaaS, SIP Trunking and/or CCaaS solutions with a strong understanding of the SIP Call stack, routing, trunking and standard business telecommunications capabilities/features
• Strong leadership and project management skills, with the ability to manage and motivate a team of product managers and technical staff
• Strong analytical skills, with the ability to use and get hands-on gathering and reporting on data and metrics to make informed product decisions

Benefits

• Competitive salary
• Stock options
• Health insurance
• Retirement plan
• Paid time off
• Flexible work arrangements