Customer Care Advisor (Voice)

We're seeking a Customer Care Associate for our Customer Experience team. You will provide answers to customers queries through phone calls, website and live chat related to Tamara’s services, delivering exceptional customer service through accurate information and tailored solutions.

Requirements

• Minimum 1 year of customer experience in the local market
• Previous customer service experience is a plus
• Native Arabic speaker
• Holds a university degree
• Fluency in English Language, B2 profile
• Ability to use computers
• Ability to use internet applications
• Great verbal & written communication skills
• Ability to handle customers’ issues
• Ability to solve problems in a short period of time
• Flexibility with rotational working hours/days

Benefits

• Excellent customer service experience