Tamkeen Technologies is seeking an experienced Product Operations professional to manage and optimize product operational processes, ensuring SLA compliance and leading continuous improvement initiatives.
Requirements
- Lead SLA compliance monitoring and enforcement
- Manage and optimize operational tools and systems
- Plan, execute, and oversee projects related to operational improvements and product enhancements
- Translate strategic plans into actionable objectives
- Regularly track and update operational processes
- Manage relationships and expectations with stakeholders
- Coach and mentor junior staff
- Collaborate with cross-functional teams