Product Operations

Tamkeen Technologies is seeking an experienced Product Operations professional to manage and optimize product operational processes, ensuring SLA compliance and leading continuous improvement initiatives.

Requirements

• Lead SLA compliance monitoring and enforcement
• Manage and optimize operational tools and systems
• Plan, execute, and oversee projects related to operational improvements and product enhancements
• Translate strategic plans into actionable objectives
• Regularly track and update operational processes
• Manage relationships and expectations with stakeholders
• Coach and mentor junior staff
• Collaborate with cross-functional teams