PT - Mobile Box Office Gameday
Tampa Bay BuccaneersTampa, Florida, United States
Posted July 8, 2025
Full Time
About the Company
The Tampa Bay Buccaneers are a professional American football franchise competing in the National Football League (NFL) as part of the league’s 27th team. Based in Tampa, Florida, the organization focuses on building a competitive roster, developing talent through its draft and free‑agent acquisitions, and delivering high‑impact performances on the field. The Buccaneers have distinguished themselves with a passionate fan base and a reputation for resilience, culminating in an NFL championship in 2002 and a Super Bowl victory in 2020. Beyond the gridiron, the team actively engages in community outreach and youth programs, reinforcing its commitment to the Tampa Bay region and the broader football community.
Job Description
The Tampa Bay Buccaneers mission is to represent Tampa Bay past and future, while driving the next generation of NFL culture. The Game Day Mobile Box Office Support team is responsible for providing world-class customer service to the guests of Raymond James Stadium.
Requirements
- Proactively greet and approach fans to help answer questions with mobile ticketing and provide directional guidance to efficiently enter the stadium at the correct entrance
- Provide game day assistance with digital ticketing issues through mobile Account Manager, Ticketmaster, TM1 Sales and Buccaneers mobile app
- Ability to use the TM Sales iPad application to resolve ticket transfer, customer information and mobile barcode validation issues
- Work directly with gate supervisors to ensure fans successfully enter the stadium
- Understand and adhere to Raymond James Stadium policies and procedures