Quality Analyst| Pampanga

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. The company has a People First culture, with a presence in 23 locations across 12 countries, and offers competitive industry salaries and comprehensive benefits packages.

Requirements

• Knowledge of customer service practices within and/or beyond the BPO space.
• Ability to identify patterns or connections between situations, issues, or problems.
• Aptitude in expressing ideas and presenting analysis, findings, and recommendations.
• Capacity to learn more about business, economics, or other relevant subjects under study.
• Background in conducting research and analytics, backed by advanced computer proficiency.
• Experience in mediation and conflict resolution techniques.

Benefits

• Competitive industry salaries
• Comprehensive benefits packages
• Inclusive environment and positive impact on the community
• Internal mobility and professional growth
• Total Rewards, Wellness, HR, and Diversity departments