BPO Quality Manager (McKinley) | Onsite

We are looking for an experienced QA Manager who can drive quality performance, strengthen coaching strategies, and elevate customer experience across operations. The role involves leading quality monitoring for calls, email, and chat while driving continuous improvement across operations.

Requirements

• Experience supporting international travel accounts
• At least 4 years of QA Team Lead experience
• Bachelor's degree
• High level of analytical, problem-solving and communication skills

Benefits

• Competitive salary
• Benefits package