Dispatch/Alarm Monitor

Dispatch/Alarm Monitors are responsible for performing their duties in a professional, courteous, and timely manner. They may be responsible for issuance and storage of keys; alarm and fire system monitoring; coordinating response to incidents, accidents, injuries, and/or illnesses; and other additional duties as required by supervision/management.

Requirements

• Provide alarm and CCTV monitoring, internal, tactical communications with security personnel, and external notifications to local emergency first responders.
• Dispatch personnel and equipment to a scene of emergency.
• Operate communication equipment to receive incoming calls for assistance.
• Operate telephone console to receive incoming calls for assistance.
• Types commands on computer keyboard to update files and maintain logs.
• Maintains, updates Blotter, updates files and maintain logs, tests communications and alarm equipment, and backup systems to ensure serviceability.