CUSTOMER SERVICE ASSOCIATE IV

Apply now for a Customer Service Associate IV position at TE Connectivity in Bangalore, India. The successful candidate will provide exceptional customer service, resolve customer complaints, and manage orders.

Requirements

• Responding to customer inquiries and providing speedy resolution
• Making changes to orders, back-orders, shipping delays or information
• Handling escalated and unresolved calls
• Recognizing sales opportunities and preventing loss of existing business
• Process customer orders accurately and efficiently
• Track order progress and ensure timely delivery
• Communicate any changes in order status, delays, or issues to customers

Benefits

• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Employee Stock Purchase Program
• Community Outreach Programs / Charity Events
• Employee Resource Group