Manager, Technical Strategy and Success (Remote)
TealiumUnited States
Posted September 8, 2025
110000 - 140000 USD year
Full Time
About the Company
Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences.
Job Description
Tealium is seeking a Manager of Technical Strategy and Success to manage and elevate our Technical Strategist CSM team. This is not a traditional Customer Success Manager role, our team is evolving into true technical strategists who work shoulder-to-shoulder with customers to maximize value from Tealium’s Customer Data Platform (CDP) and ecosystem.
Requirements
- 10+ years of experience in Customer Success, Solution Consulting, or Technical Strategy within the SaaS industry
- 3–5 years of proven leadership experience, managing and developing high-performing teams
- Proven expertise in the customer data space, with the ability to articulate both business outcomes and technical architectures
- Demonstrated success leading and scaling technical customer-facing teams and driving teams and customer engagements towards measurable outcomes and value generated
Benefits
- Annual bonus
- Stock options
- Medical, dental, vision, life, and disability insurance
- 401k plan with company matching
- Flexible paid time-off
- Extended paid parental leave
- 11 paid holidays annually
- 15 hours of paid work time for volunteer activities and programs
- Sick leave accrual