Customer Service Representative (Portuguese)

Teamified is seeking a Customer Service Representative with a strong background in finance, particularly Cryptocurrency, to provide exceptional customer support to clients in Brazil. The role involves addressing financial inquiries, resolving issues, and ensuring customer satisfaction. The company is building a financial system using the Internet for everyone, offering a stablecoin-powered platform.

Requirements

• Customer support experience, preferably in finance or banking.
• Fluency in Portuguese and strong English communication skills.
• Understanding of financial products, services, and regulations.
• Proficiency in customer service tools and systems.
• Exceptional communication, problem-solving, and organizational skills.
• Ability to work independently and in a fast-paced environment.

Benefits

• Flexibility in work hours
• Access to online learning platforms
• Health insurance
• Leave Benefits
• Provident Fund
• Gratuity