Technical Support Representative

Teamifiedworks, a technology and payments solutions provider, is seeking experienced Technical Support Representatives to join their team. The role focuses on building remote teams in Australia and New Zealand, with a commitment to uplifting working relationships, trust, and integrity. The company prides itself on delivering top-tier customer service and developing its own technology products.

Requirements

• Provide technical support to clients via phone, email, and chat
• Troubleshoot technical issues and provide a resolution in a timely manner
• Collaborate with cross-functional teams
• Maintain accurate records of support requests
• Stay up to date with technology trends
• Excellent problem-solving skills
• Ability to communicate technical information effectively
• Strong attention to detail and organizational skills

Benefits

• 13th Month Pay
• HMO
• Leave Benefits