Advisor, Customer Segmentation and CVP (40001465)

Provide professional advice to the Head of Business Segment on customer segmentation, CVP, and customer value management. Collaborate with senior leaders to develop retail strategy, build customer journeys, and manage performance indicators of key customer segments.

Requirements

• Master's degree or higher in Economics, Finance, Business Administration, Strategic Management, Management Consulting
• At least 15 years of experience as a business advisor in banking and finance or business transformation consulting
• Track record in delivering strong value creation across business functions in a large organization
• Extensive experience working in emerging markets namely in Southeast Asia. Knowledge/experience of Vietnamese banking is a plus
• Extensive experience in leading digital transformation and business operations models in organizations of the same or large scale
• Extensive experience in analyzing business processes