Field Quality Manager

About the Company

At TechFlow, we relish solving the difficult problems, making an impact, and exceeding customer expectations. TechFlow is a 25-year-old, employee-owned organization defined by innovation, openness, and agility. TechFlow is different than traditional systems integrators - we are both integrators and optimizers. We are populated, in part, by former senior leaders at OEM organizations and traditional systems integrators who wanted to be part of a more agile and responsive organization. We are leaders in innovative software development and transformation. We have modernized more than 50 distinct government information technology applications using Agile and SAFe software development techniques. TechFlow was one of the first government contractors to successfully embrace the use of the Scaled Agile (SAFe) software development methodology and we continue to promulgate this increasingly high standard methodology throughout our government programs, including the majority of new software applications under development for the Defense Intelligence Agency (DIA). We are experts in performance-based logistics (PBL) with hundreds of dedicated TechFlow Field Service Technicians (FSTs) across the nation providing around-the-clock preventive maintenance and corrective maintenance. We support thousands of government buildings, thousands of pieces of equipment by responding to tens of thousands of work orders per year, and purchasing millions of dollars of parts annually while significantly exceeding service level requirements. We excel in information assurance and have a track record of successfully obtaining authority to operate (ATO) for challenging applications. In the last year, we have led the ATO process for three different mobile applications including, among others, a highly-secured tablet based application that provides real-time mission planning updates to USMC special forces. To learn more, please visit our website at: https://www.techflow.com/about-us

Job Description