IT Infrastructure & Operations Analyst
TechnipFMCRio de Janeiro, Brazil
Posted January 9, 2026
Full Time
About the Company
TechnipFMC delivers integrated projects, products, and services to transform the traditional and new energies industry.
Job Description
Maintain agreed service levels for IT requests, provide high-value support to customers, monitor and report on local IT inventory and incident trends, and support local activities with a focus on onsite assistance.
Requirements
- Install, configure, and perform maintenance on PCs, peripherals, and mobile devices
- Respond to calls via phone, email, and ServiceNow, resolving level 1 incidents
- Act as smart hands for servers, storage, network, and backup equipment
- Support office moves and equipment relocation
- Consult and guide users on hardware and software issues
- Contribute to demand management and the evolution of applications/infrastructure
- Monitor local IT inventory and formalize documentation