IT Analyst II

Teikametrics is seeking an IT Analyst II to join our growing team. In this role, you will play a crucial part in our IT department, working closely with vendors and partners to build a project pipeline that drives continuous growth for our IT program.

Requirements

• Manage and optimize our SSO platform (JumpCloud, Microsoft 365), ensuring secure, seamless access across applications.
• Administer and support MDM/EMM tools (JumpCloud and Jamf) for macOS and Windows devices, including deployment, compliance, and patch management.
• Collaborate on configuration and policy enforcement to align with security and compliance requirements.
• Administer Google Workspace and Microsoft 365, including email, calendaring, groups, and licensing.
• Support DNS and email security management to ensure high availability, deliverability, and protection against spam/phishing.
• Manage endpoint security with SentinelOne and ensure compliance with security awareness training (KnowBe4).
• Maintain and manage compliance frameworks in Vanta, including conducting audits, collecting evidence, and performing control testing to ensure adherence to regulatory and internal standards.
• Proactively monitor for vulnerabilities and risks, implementing remediation and mitigation strategies.
• Oversee computer and hardware lifecycle management, from procurement through decommission.
• Manage IT asset inventory with Jira Assets, maintaining accurate records for compliance and operational efficiency.
• Partner with cross-functional and international teams, including counterparts in India, to drive consistent IT practices globally.
• Create and maintain documentation, including SOPs, runbooks, and technical guides.

Benefits

• Every Teikametrics employee is eligible for company equity
• Remote Work – flexibility to work from home or from our offices + remote working allowance
• Broadband reimbursement
• Group Medical Insurance – Coverage of INR 7,50,000 per annum for a family
• Crèche benefit
• Training and development allowance