Inventory Specialist

We are seeking an Inventory Specialist to support the Enterprise Service Desk (ESD) with Defense Logistics Agency (DLA). TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well-planned information management environment.

Requirements

• Ensure daily review of ServiceNow portal customer equipment requests, tasks and tickets are fulfilled in a timely manner, in accordance with DLA Asset Management policies.
• Provide daily customer and team support to facilitate both local and regional hardware requirements and requests.
• Respond to email requests for information (RFIs) within 24 hours.
• Perform cyclical physical inventories of all DLA common use IT equipment.
• Monitor stock levels regularly and submit accurate, auditable monthly inventory reports.
• Ensure accountability and proper asset lifecycle procedures are used to conform to expected organizational standards and goals.
• Conduct all Receiving/Shipping of DLA hardware and ensure all hardware updates are performed in a timely and accurate manner, for all provisioned, transferred, received, and excessed equipment.
• Identify and communicate solutions to problematic areas of the asset control process.
• Verify the accuracy of the data recorded/updated in the IT Asset Management System (ITAMS) – ServiceNow - to maintain auditable digital hardware records.
• Draft correspondence and prepare site inventory reports, as required.
• Identify, address, and reconcile asset inventory variances immediately.
• Ensure all digital hardware documentation is maintained in accordance with the National Archives & Records Administration (NARA) to preserve auditable records, including but not limited to: contracts, packing slips, bill of lading, transfer document, etc.
• Attend weekly team meetings and bi-weekly regional operational meeting to ensure all requirements are addressed.
• Ensure work area is kept clean and organized; ensure all site safety standards are maintained; maintain publicly acceptable personal hygiene levels.

Benefits

• health
• dental
• vision
• 401K
• life insurance
• short-term and long-term disability plans
• vacation time
• holidays