Customer Service Representative - Bahasa Malaysia - Kulai

Customer Success Specialist will respond to customer requests, manage concerns, and provide information via inbound phone call and email channels. Represents the client's brand and values, maintaining a positive and professional attitude towards customers.

Requirements

• Bachelor's Degree or at least Diploma or equivalent in any discipline
• B2 level English Language proficiency
• Minimum of 6 months work experience in customer support
• Minimum typing speed of 40wpm with a 90% accuracy score
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office

Benefits

• Full-time employment
• Career development opportunities