Customer Service Representative - Mandarin (Native)

The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.

Requirements

• Bachelor's Degree or at least Diploma or equivalent in any discipline
• B2 level English Language and Mandarin proficiency
• Minimum of 6 months work experience in customer support in any industry
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field