Especialista en Servicio al Cliente - Español Medellín - ZP

In our Customer Service team, you will be responsible for handling customer inquiries, providing the best solutions, and maintaining a constant knowledge of customer services or products.

Requirements

• Manage and respond carefully to all incoming and outgoing customer inquiries.
• Provide excellent service through active listening.
• Work with confidential customer information and handle it with care.
• Seek to resolve situations with patience, empathy, and understanding from the first contact.
• Maintain a continuous practical knowledge of customer products, services, and promotions.
• Document and update records with precision in the required systems.

Benefits

• Performance bonus
• Corporate development programs and career plan
• Employee fund
• Life insurance coverage