We are looking for a Loyalty Expert to provide exceptional customer care across multiple channels, address inquiries, and fulfill requests with a focus on retention.
Requirements
- Keep every customer engaged with a direct and friendly touch.
- Help customers find the perfect products and services to fit their needs, promoting the client’s offerings with ease and expertise.
- Handle sensitive customer data with utmost care and confidentiality.
- Use advanced English proficiency to communicate effectively and grow in a global environment.
- Be proactive, responsible, empathetic, and confident in every interaction.
- Have a high school diploma and at least six months of experience in sales.
Benefits
- Up to 25% performance bonus
- Meal card
- Adherence Bonus
- Long-term contract from the 7th month
- Consistent pay with full coverage and benefits
- Paid training
- Exclusive brand discounts and perks