
Teleperformance offers digitally-powered business services to support global brands and promote sustainable practices.
We are seeking a dedicated Quality Team Lead to oversee the quality assurance process within our BPO operations. This role involves ensuring service excellence, driving compliance with quality standards, mentoring a team of Quality Analysts, and providing actionable insights to improve performance and customer experience. The ideal candidate will have a strong analytical and communication skills.
Teleperformance offers digitally-powered business services to support global brands and promote sustainable practices.