Senior Executive, Customer Success (Philippines)

Logistics company is looking for a Senior Executive, Customer Success in the Philippines to manage a merchant base, drive adoption of their services, resolve delivery issues, and identify upsell opportunities. The role requires a proactive individual focused on delivering excellent customer service and maintaining relationships.

Requirements

• Proven ability to collaborate internally with cross-functional teams
• Results and performance driven, preferring data to drive decisions
• Able to operate successfully in a lean, fast-paced organization to scale quickly
• Self-motivated with a focus to exceed set goals
• Comfortable adapting to new technologies