Lifestyle Manager - Arabic & French Speaking
Ten GroupNew York, New York, United States
Posted September 19, 2025
Full Time
About the Company
Ten partners with global financial institutions and other premium brands to attract and retain wealth and mass affluent clients. Millions of members have access to Ten's services across travel, dining, entertainment, lifestyle and retail benefits on behalf of over fifty clients, including HSBC, Bank of America, Royal Bank of Canada, Westpac and many more. Our market-leading platform and service delivers a seamless experience and unparalleled access for your most important clients. Ten’s leading technology-enabled travel and lifestyle platform provides unmatched concierge services, bespoke loyalty programmes, tailored benefits and experiences, and personalised and targeted communications. Established in the UK in 1998, and a certified B Corp™ business, Ten operates in over 20 cities worldwide. Our service is delivered in 26 languages including English, French, German, Portuguese, Spanish, Mandarin, Cantonese and Japanese. The service is available 24/7, 365 days a year. Ten is owned by Ten Lifestyle Group Plc, a publicly listed company on the London Stock Exchange ('TENG').
Job Description
Ten is seeking a highly motivated Lifestyle Manager specializing in Luxury Lifestyle Management for its Mexico location. This role involves managing requests from restaurants, travel and entertainment venues to ensure high conversion rates and member satisfaction. The manager will handle routine tasks such as job postings, communication, and managing member feedback.
Requirements
- Fluency in English, Arabic and French.
- Excellent written & oral communication skills.
- Local knowledge of news, events, culture in the Middle East, and Asia.
- Experience in leisure oriented business, hospitality, customer service, or call center.
- Understanding of luxury lifestyle and affluent customers.
- Exceptional verbal and interpersonal skills.
- High attention to detail.
- Proactive problem solving.
- Strong research skills.
- Passionate about customer service.
Benefits
- Competitive salary
- Performance-based bonus
- Hybrid working
- Paid time off
- Paid Sabbatical
- Extra Rewards
- Remote Working Holidays