Regional Director - North America
Ten GroupNew York, New York, United States
Posted September 4, 2025
Full Time
About the Company
Ten partners with global financial institutions and other premium brands to attract and retain wealth and mass affluent clients. Millions of members have access to Ten's services across travel, dining, entertainment, lifestyle and retail benefits on behalf of over fifty clients, including HSBC, Bank of America, Royal Bank of Canada, Westpac and many more. Our market-leading platform and service delivers a seamless experience and unparalleled access for your most important clients. Ten’s leading technology-enabled travel and lifestyle platform provides unmatched concierge services, bespoke loyalty programmes, tailored benefits and experiences, and personalised and targeted communications. Established in the UK in 1998, and a certified B Corp™ business, Ten operates in over 20 cities worldwide. Our service is delivered in 26 languages including English, French, German, Portuguese, Spanish, Mandarin, Cantonese and Japanese. The service is available 24/7, 365 days a year. Ten is owned by Ten Lifestyle Group Plc, a publicly listed company on the London Stock Exchange ('TENG').
Job Description
Ten is seeking a Regional Director – North America to lead a highly-profiled and commercially significant market. This role involves owning the performance of the market, driving commercial growth, and ensuring service quality and client satisfaction across multiple locations. The Regional Director will lead a senior team and collaborate with cross-functional teams to implement growth strategies and innovate operational efficiency.
Requirements
- Accountable for business goals and current-year priorities in North America.
- Drive commercial growth, operational excellence, service quality, and client satisfaction.
- Lead high-performing, cross-functional teams.
- Work closely with Service, Client Services, Proposition, Technology, Finance, and People teams.
Benefits
- Competitive salary
- Performance-based bonus
- Hybrid working
- Paid time off
- Sabbatical
- Extra Rewards
- Remote Working Holidays
- Employee Discounts
- Be part of a dynamic and inclusive Team
