The CEO is responsible for directing, coordinating, and controlling all aspects of the operating functions, processes, and staff of the Surgical Hospital while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations.
Requirements
- Daily operation of the facility
- Serving as a liaison between the Governing Board, the Medical Staff, and all departments of the facility
- Reporting activities to the Governing Board at regular intervals
- Appointing a person responsible for the facility in the absence of the CEO
- Planning for the services provided by the facility and the operation of the facility
- Overall management of the Partnership as outlined in the Operating or Limited Partnership Agreement as applicable
- Deploying, monitoring, and ensuring that USPI's EDGETM is the foundation of the facility's operational processes and appropriately integrated within the facility's QPI program
- Ensuring compliance with USPI's policies and procedures as related to internal controls
- Developing, monitoring, and controlling the staffing needs, operations budget, and capital budget
- Developing, monitoring, and controlling the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives
- Ensuring compliance with government regulatory agencies and accrediting bodies
- Negotiating and controlling all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreements
- Establishing pricing for procedures based on cost analysis and local market standards
- Fostering positive work relationships among all departments of the facility and acting as a liaison between USPI's Home Office and all staff at the facility
- Developing and ensuring compliance with appropriate departmental policy and procedure manuals for use by the staff
- Closely monitoring variations in the financial performance of the facility to avoid cash flow problems
- Managing exempt and non-exempt employees in accordance with the facility policies utilizing sound principles of practice and fairness
- Reviewing employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee
- Reviewing and approving the disciplinary action and/or discharge of employees
- Evaluating management performance and other staff as designated
- Approving the addition or deletion of positions as well as approving applicants for employment in new or vacant positions
- Developing employee productivity analysis, utilizing USPI's Staff Tracker, and assuring the efficiency of staff levels through increases or reductions in the workforce as necessitated by changes in surgical case volume
- Implementing a program for job-based orientation, training, and ongoing evaluation for all employees
- Managing all employee files and records
- Providing educational opportunities for professional staff development
- Promoting the implementation of positive customer relations by the employees and physicians
- Ensuring that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards
- Working in conjunction with the Medical Director and Medical Executive Committee in the evaluation and development of existing and new surgical services at the facility
- Managing the clinical departments of nursing, central supply, medical records, and housekeeping, and supervising the contracted services of laboratory, radiology, pharmaceuticals, laundry, and biomedical engineering
- Monitoring the adequate function of surgical equipment and patient care equipment through contracted services and follow-up on repairs
- Developing and implementing a sales/marketing plan and leading the facility's sales team in accordance with USPI's Sales Plan and the business plan for the facility
- Identifying and developing new services defined as appropriate for ambulatory surgery centers
- Fostering positive public relations
- Developing, evaluating, and promoting the implementation of a continuous quality improvement program
- Administering the infection control program and medical staff review of the quality improvement program
- Identifying and correcting quality care issues
- Developing statistical indicators to use in evaluating the overall operations and quality of care provided
- Serving as a member of the Quality Improvement Committee
- Processing the credentialing of practitioners of the facility
- Collaborating with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis
- Collaborating with the Medical Director and serving as a liaison in problem areas with the medical staff
- Promoting positive relationships between employees and practitioners
- Developing a system whereby physicians' needs and their patients' needs are defined in order to determine the proper mix of services and efficiencies
- In general, ensuring that the facility is clean, neat, professional, well maintained, and conveys a feeling of confidence to our patients, their families, and our physician customers
- Identifying and approving plant improvements and repairs
- Promoting a physical plant that is safe and aesthetically appealing
- Ensuring appropriate record keeping is maintained and incidents reported relative to the emergency generator, utilities, security, environment, and emergency preparedness drills
- Attending corporate administrative meetings representing the facility
- Acting in accordance with the vision, mission, and business philosophy of the facility
- Maintaining membership in professional associations relevant to ambulatory surgery facilities and healthcare administration
- Staying current in changes in the healthcare environment, such as reimbursement, legislative issues, and business law, and acting accordingly in the best interest of the corporation
- Identifying areas that require additional reinforcement through education, consultation, or practicum
- Attending all mandatory in-services and meetings
- Following the facility's professional conduct and dress code policy
- Maintaining patient, physician, and employee privacy and confidentiality per policy
- Communicating effectively and courteously with visitors, physicians, and their office staff, patients, and employees
Benefits
- Competitive salary
- Benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
