Product Support Engineer

TERADYNE is seeking a Product Support Engineer to lead efforts as a subject matter expert, collaborate in product development, analyze trends, and provide timely support to field organizations. Experience with ATE, Magnum testers, and semiconductor device handlers and probers is preferred.

Requirements

• Lead efforts to be recognized as a subject matter expert across a wide range of new and existing Teradyne platforms
• Collaborate in the Product Development process to influence and prepare new products for successful deployment to the field
• Analyze trends and identify opportunities to improve the reliability of our systems
• Provide timely and accurate support to field organizations in response to a wide array of customer issues
• Identify opportunities to use technology to improve the way that we deliver support to our customers
• Supporting our Sales Team in managing customer escalations

Benefits

• Opportunity to be a subject matter expert and influence product development
• Collaborative work environment with a focus on customer success
• Professional development opportunities