Senior Data Analyst

Join TextNow's mission to democratize phone service and break down barriers to communication. We're looking for a Senior Data Analyst to drive data-informed decision-making across the organization.

Requirements

• Analyze complex datasets to identify actionable insights, trends, and opportunities
• Develop and maintain dashboards, reports, and data visualizations using tools like Looker, Tableau, Power BI, or Redash
• Conduct ad hoc analyses to support product, marketing, and operations initiatives
• Partner with data engineering teams to ensure data quality, integrity, and availability
• Develop and maintain KPI frameworks and performance measurement systems
• Assist in building scalable data models and automation pipelines
• Collaborate cross-functionally with Product, Finance, Marketing, and Operations teams to define analytical needs
• Translate business questions into data requirements and present insights and recommendations to senior leadership
• Mentor junior analysts and foster a culture of data-driven decision-making
• Define and standardize analytical best practices across the organization

Benefits

• Strong work life blend
• Flexible work arrangements (wfh, remote, or access to one of our office spaces)
• Employee Stock Options
• Unlimited vacation
• Competitive pay and benefits
• Parental leave
• Benefits for both physical and mental well being (wellness credit and L&D credit)
• Travel opportunities