Field Communications Technician

We put the unity in opportunity. Opportunity Snapshot: Compensation: $55-60/hour, Location: Midland, TX, Assignment Duration: 6 months+, Work Schedule: M-F / 40 hours+

Requirements

• Working safely and ensuring all those working around them are working safely
• Working with Houston-based and local ITS teams to install, operate and maintain field communications systems
• Scheduling formal change requests to field communications systems for firmware updates, security changes, and other configuration changes
• Unboxing, inventory, testing, and installing field communications hardware at sites in the work region
• Working to join infrastructure to a cloud management platform, central management, and monitoring tools
• Documentation and knowledge transfer, such as maintaining and providing solution documentation to other team members, IT and business areas, detailing hardware installations, logically storing project files, and cross training
• Providing solutions to complex problems on the integration of various technologies including connectivity issues
• Resolving operational, infrastructure or hardware incidents and request items
• Working continuously on a task until completion or escalating to the next level support
• Prioritizing and managing many open cases at one time
• Collaborating with IT, managers, and other stakeholders to develop an action plan for improved operations
• Preparing written and verbal presentations and reports
• Providing management with timely and accurate status reports
• Keeping customer base informed of changes and issues within the data center environment
• Modeling a strong work ethic and taking the lead on a variety of initiatives
• Being flexible and willing to adapt to changing business requirements

Benefits

• Comprehensive insurance
• 401(k)
• Holidays
• PTO