Product Management & Implementation Principal – Evernorth - Remote (Coverage Review Organization)

The Principal role leads strategic product development and innovation for the Coverage Review Organization (CRO), driving execution of coverage review solutions across pharmacy and medical benefit management.

Requirements

• Define and execute product vision, strategy, and roadmap aligned with enterprise objectives and regulatory requirements.
• Lead and support the end-to-end product lifecycle activities, including ideation, design, enhancements, and performance monitoring.
• Utilize market insights, client feedback, and operational data to inform product innovation and continuous improvement.
• Establish success metrics and KPIs for product performance and refine based on outcomes.
• Oversee implementation of new products and enhancements across CRO, ensuring readiness of systems, workflows, and teams.
• Partner with cross-functional teams (Operations, IT, Compliance, Clinical) to ensure timely and accurate delivery of solutions.
• Serve as the primary escalation point for client readiness issues, driving resolution and maintaining strong relationships.
• Influence long-term product roadmap decisions impacting pharmacy and medical drug authorization processes.
• Represent CRO in enterprise forums, advocating for operational needs and client priorities.
• Stay abreast of industry trends, emerging technologies, and best practices.
• Conduct competitive analysis to ensure products are differentiated and deliver maximum value.

Benefits

• 401(k)
• Company paid life insurance
• Tuition reimbursement
• Minimum of 18 days of paid time off per year
• Paid holidays
• Medical
• Vision
• Dental
• Well-being and behavioral health programs